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Platinum Medical Billing & Software was founded by Thomas Chu, owner and President, who has over 30 years of experience as a pharmiacist and in the medical field.
Our goal is to provide a cost effective billing and practice management solution so you can focus on patient care and not on insurance paperwork and follow-up. A successful practice depends not only on the physician and front office staff, but on a successful billing department that ensures even cash flow and efficient claims management.
Key Features of Platinum Medical Billing & Software:
Dedicated Account Manager
Each Client is assigned their own billing specialist.This gives your staff the security and comfort of dealing with the same representative who is uniquely familiar with your practice. We have an established backup system for each specialist.
Guaranteed 48 Hour Claim Processing
When claims are received in our office, they are processed within 48 hours. Whether you use our mobile pickup service to submit your paper receivables, fax, or mail them daily, our goal is immediate, fast and accurate data entry and bill submissions.
Coding Solutions
We are committed to paying attention to the details and know the importance of using the correct ICD 9 and CPT codes as well as the applicable modifiers. We will make sure that all claims are coded properly and not undercoded.
Electronic Claim Submissions
We submit your claims electronically to Medicare, Medicaid and all commercial carriers. Once we receive your data, your Individual Billing Specialist checks for errors, makes corrections if necessary and submits the claims.
Intensive Denial Management
Daily Reports are reviewed by management to monitor the effectiveness of the coding, billing and collection process. PMB aggressively follows up on all claims. If needed, management will call patients to deal with outstanding balances to the last penny.
High Level Customer Service
All calls are answered by a trained professional during business hours. When a patient calls they speak directly with your individual billing specialist.
Questions are answered courteously and all efforts are made to expedite a settlement. Patient privacy and support are never compromised. We comply with HIPAA privacy and security regulations.
Call today for a FREE consultation 800.508.1198 or 805-444-6855
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